Williams joins HCMUK after two decades spent within the customer care sector, with his most recent role as area support manager.
His experience spans customer care and support, plant access equipment, telematics programming and overseeing the sales/hire process from inception to completion, which HCMUK says makes him a perfect fit for his new role.
Commenting on his new role, Williams said: “I am looking forward to getting to know our customers and to help maintain the excellent level of service they have come to expect from HCMUK and to also work on new business opportunities in line with company objectives.”
Stephen Creaser, product support director at HCMUK, said: “We are delighted to welcome Jon to the product support team as we continue to invest in the northern region. Bringing a wealth of customer support experience, I’m confident that Jon will quickly establish himself and be a success in his new role.”