The South Korean manufacturer says the new app for Apple and Android devices covers over 80,000 of the company’s excavators, wheeled loaders and articulated dump trucks (ADTs) worldwide.
As well as the standard functionality offered by the DoosanCONNECT system, the app offers new functions such as directions to machines, call service (whereby the app connects the customer directly with the Doosan dealer’s service operation) and a Chat option to send messages to the service provider.
Cellular support for the DoosanCONNECT TMS2.0 system is offered only in areas where a 2G/3G network service is available.
The company says the next generation DoosanCONNECT TMS3.0 system will be available for new Doosan ‘-7’ machines later this year.
The DoosanCONNECT system is designed to increase efficiency in site management and equipment operation through real-time data monitoring to check engine and hydraulic system parts of Doosan machines and other construction equipment and to provide information, mapping and visuals on their location and availability.
Machine operators receive a monthly report on equipment operations to ensure efficient equipment deployment with detailed information on service hours and fuel consumption and timely responses to filter and oil replacement.
Doosan says it plans to further expand the types of equipment covered by DoosanCONNECT and develop various services based on the telematics system to manage consumables and provide enhanced maintenance packages.
The DoosanCONNECT system provides information about machine performance in a dual mode (satellite, Mobile network) and is designed to deliver insightful and cost-saving data about equipment to help customers work more effectively.
It enables fleet managers to compile a number of reports including fleet status, machine details, machine location, operating hours, fuel usage, engine idle time vs work time, machine error codes, engine warning system, and maintenance history and utilisation reports.
