HCL says the services will be enabled by digital transformation, increased automation and near real-time analytics as part of the CEMEX “Working Smarter Program”.
As part of the agreement, HCL will focus on global end-to-end transformation of IT lifecycle management, including IT managed services, digital transformation, infrastructure and application services, and end-user support. HCL will leverage hybrid cloud platforms and focus on unification and convergence of skills across traditional infrastructure, cloud, applications and digital using agile practices in a unique capacity-based flexible model to support higher cloud adoption and end-to-end modernisation for CEMEX.
HCL will also collaborate with NEORIS, a CEMEX subsidiary, to create superior customer experience and achieve sustainable resiliency in CEMEX’s supply chain.
The agreement aims to help CEMEX build a scalable digital enterprise to drive a differentiated experience using holistic digitalisation as the backbone premise. HCL will leverage its DryICE and Software suite of products, along with various other orchestration/automation solutions and AI/ML (artificial intelligence and machine learning) based services, to drive CEMEX’s global market imperatives.
“CEMEX selected HCL Technologies because we have a vision of working smarter to cater to the global company’s fast-growing operations,” said Fausto Sosa, vice president of information technology of CEMEX. “HCL is the best partner for us on our digital transformation journey because it has the right expertise. With the delivery of platforms like CEMEX GO, we’ll see a 21st century digital adoption in the construction industry.”
Ajay Bahl, executive vice president for HCL Technologies, said: “As a leading vertically integrated company focused on cement, ready-mix concrete, aggregates and urbanisation solutions, CEMEX needs a transformative digital platform that can deliver mixed models while increasing business and IT alignment. HCL has the experience, solutions and talent to revamp CEMEX’s technology platforms.”
The multi-year managed services agreement comes as HCL has made a strategic commitment to expand its services and customer base across Mexico. HCL recently appointed Pablo Gallegos as its Mexico country head to lead its strategy in the region.
