Finning, Caterpillar’s UK & Ireland dealer, has launched ‘Our Promise’; part of a new customer charter delivered in direct response to customer feedback with regards to consistency, communication and transparency.
Built around the five main customer touch points, including new and used equipment sales, workshop services, field support and parts’ supply, ‘Our Promise’, unveiled at this week’s Hillhead 2016 quarry exhibition near Buxton, England, will make a series of key commitments as part of Finning’s f