She will be in charge of the complete parts organisation, both for the construction equipment and material handling business units.
She has 13 years of experience in parts sales, and was previously involved in business development, key account management and parts logistics for various companies.
She will report directly to Alain Worp, managing director HCEE.
“In a company like Hyundai the spare parts department is a real driving force,” she says.
“It is a pillar without which we could not operate as all the other departments depend on our efficiency and rapidity. My vision is very clear. The main pillars are high parts availability, service efficiency and overall customer satisfaction.”
“We are happy to welcome Agnieszka Kilshaw in our Hyundai family,” says Alain Worp.
“By giving a leading role to the spare parts manager we wish to establish and maintain good relationships with our customers and to exceed their expectations. Our brand new, 13,000m² parts warehouse in Tessenderlo, Belgium, is an element that will help us in achieving this goal.”
