The German machinery and plant manufacturer says the guide highlights more than 100 different optimisation needs experienced by customers worldwide and shows the causes and solutions for each of them.
The Procheck Guide draws on detailed plant analyses from the global market and decades of experience of HAVER & BOECKER engineers and service technicians.
One of the guide's co-authors, Klaus Siewecke (head of customer support), commented on the publication: "We have gathered the classic optimisation needs and symptoms that have occurred in packing lines and analyzed what the causes were. The compendium shows the most common symptoms, their causes and what solutions are available. Plant operators can use it to troubleshoot themselves. For example, anyone who feels ill is familiar with how this works: you enter the symptoms into a search engine before going to the doctor – sometimes with disturbing results.
"We are one step ahead of this approach and provide customers directly with a diagnostic tool that has been created by our experts, who know our plants down to the smallest detail. Customers can then decide for themselves whether to carry out a repair on their own or whether a Haver & Boecker service technician should travel to the site."
Co-author Guido Neu (area sales manager, cement), added: "The publication of such a collection of knowledge was intensively discussed in advance. However, we came to the conclusion that as a company we have a great responsibility to protect our environment and the future generations. With efficient, optimally running plants, we help to ensure that energy is used in the best possible way and that the product ends up in the bag, in the best possible quality and with as little loss as possible. This is only possible if the plants are well maintained and operated. The Procheck Guide gives operators the knowledge to do just that. They get to know their machines even better and are able to grasp interrelationships and to act appropriately."
Siewecke says Haver & Boecker customers and other interested parties can download The Procheck Guide free of charge from the Haver & Boecker website. procheckguide.haverboecker.com
"We save the e-mail address when downloading so that everyone will be automatically informed when a new version becomes available," he adds. Haver & Boecker's service technicians receive the reference book digitally and in print form.
