Aggregate Industries (AI) has changed its logistics model for its concrete products business in a bid to improve customer experience.
The company says the new model utilises multiple logistics partners to improve delivery performance and increase flexibility for the customer.
Shaun Elliott, head of logistics, concrete products at AI says: “We are always striving to provide excellent customer service, as well as great quality products and solutions. To help us achieve this, we regularly review our operations, suppliers and partners and explore new ways to improve our customers’ experience with us and make things easier for them.
As part of the change, Wincanton has been appointed as the primary logistics partner across a majority of Aggregate Industries locations.
Chris Fenton, managing director, industrial & transport at Wincanton says: “Our existing relationship with AI has enabled us to demonstrate our commitment to service excellence. Our track record for delivering an efficient and sustainable specialist vehicle network, and our best in class health and safety record, were all factors in securing this contract.”
