The company says that following the appointment of a regional sales and distributor manager in North America last year and the official launch of the AggreSand 165, demand and enquiries for TWS equipment has reached “unprecedented levels.”
To facilitate this growth and ensure a full and dedicated line of support for the TWS distributor network and customers, TWS will now support all machines sales, part sales and service directly from its Louisville facility.
“With the fantastic levels of growth we are witnessing across America both in the aggregates and recycling segments, establishing a dedicated location in North America to stock machines and parts and to manage our sales and service activity in this region was critical to ensure we continue to provide optimum service and support for our distribution network and end-users,” says TWS director Sean Loughran.
“With this facility now fully operational we can react quickly to market demands with on-site stock of TWS’ most popular machines. In addition, we have a dedicated parts warehouse stocking hundreds of parts to ensure minimal downtime and ultimately ensure our customers operate at maximum productivity. TWS has a team of after-sales technicians available to support our customers and distributors in all areas including applications; service and commissioning. ”
In North America TWS has 23 independent dealers covering Canada, the United States, Mexico, The Caribbean and all of Central America, and within the dedicated distributor network it has over 100 salesmen serving customers across the continent.
The North American washing market primarily concentrates on serving the sand and gravel and mining industry.
At the
“Developing our business in the USA market place has been extremely exciting. I have witnessed at first hand a dramatic positive shift in activity in the marketplace. 2014 presents exciting opportunities for TWS to continue to expand and maximise on the massive potential that is here,” says Andrew Pickering, sales manager in USA
