The joint agreement, which came into effect on Saturday 2 April 2016, is said by Adrian Wood, head of global distribution, Aggregates at Metso, as “a really exciting development”. He continued: “Service is a vitally important aspect of our business and Pilot Crushtec International’s recognised strength in this discipline will be of significant benefit to our customers.”
Wood added that Metso and Pilot Crushtec International had gained a mutual respect out of their ability to stay the course for nearly three decades in an exceptionally demanding and competitive industry.
Pilot Crushtec International CEO Sandro Scherf said that the association with Metso offers a wealth of opportunities to both partners, as well as improving the product offering to customers operating Modular Plants.
“We will be marketing all aggregate producing products within the Metso range including static, tracked and wheeled, crushers, scalpers and screens. An added benefit, which will certainly appeal to our Pilot Modular customers, is that Metso static crushers and screens will in future be specified as original equipment for this semi-mobile range of products.”
Scherf believes that a combination of shared experience combined with a tried, tested - and soon the enhanced service platform - will stand the partnership in good stead.
“We have direct factory support from Metso in Finland which includes one of their senior technical specialists being in residence here for a significant part of the year,” continued Scherf. “In addition we have the immediate benefit derived from Metso South Africa’s service hub which is also based in Jet Park.”
Scherf said that Pilot Crushtec International has already committed itself to a sizeable inventory investment in terms of finished products and spare parts, and has already addressed matters related to after sales service. The company has already taken on board no fewer than 11 of Barloworld’s sales and support team, which means that from an after sales care perspective, the operation will be up and running from day one.
