The guests were said to be delighted about the wealth of information and the opportunity to be involved in further developments regarding environmental matters or increasing efficiency, and to exchange information with other international sales partners. "The chemistry is positive between us and the RM employees. Gatherings such as the PC & SC meeting are great, things work better when you know the people personally," said Richard Nett, service manager at Kölsch in Germany.
Processing technology, new types of smart services and the USPs of the RM crushers were just some of the topics presented at a product demo at a
The company also presented the RM wind sifter on an RM 100GO! for the separation of mineral and non-mineral input material. Not only the dealers' employees but also the participants from Bernegger were said to be extremely impressed by the end quality in the recycling process.
Guests also had the opportunity to see the benefits of the new RM GO! SMART service tool. The announcement that manufacturer-built RM scales on the discharge belt and screened material belt will be available from the beginning of 2018 generated strong interest. This weighing technology complements the RM GO! SMART and will be fully integrated in the new service tool. While the RM 100GO! was in operation with the MS105GO! the guests were able to monitor important data such as the throughput of the main discharge belt and screened material belt, plus engine capacity, engine speed, diesel filling level and consumption in real time on smartphones or tablets. They were then also able to call up this data in the history in the form of KPI charts without requiring an internet connection.
Pascal Gosslin, sales manager at Voghel in Canada, said: "We have been partners of RM for 14 years now. Continual product innovations have made us the market leader. Innovation and partnership are the two keys to success."
Besides the demonstrations of the current new developments, the Product and Service Champions together with the RM employees also looked into the topics of the future in workshops.
"We are very grateful for the huge input of our dealers. Due to the multitude of different markets it is essential for us to get feedback from our dealers about the developments and requirements of the customers in the individual countries," explains Gerald Hanisch, RM CEO.
As regular exchanges can only work in a team, however, there was no shortage of fun either. And this is why the outdoor area of the RM headquarters was once again transformed into a kart track where the dealers together with the employees and network partners put their racing skills to the test in teams of three.
