Volvo Construction Equipment North America has named Alta Equipment its 2018 Dealer of the Year for efforts in improving customer experiences and entering, Illinois, Chicago.
The award recognises the dealership in North America that best promotes the Volvo brand core strategies focused on providing improved uptime and ensuring the best value at any stage in a machine's lifecycle.
Rob Chiles, president of Alta, Construction, says: “Our passion for customer service combined with representing the best brand in the business – Volvo Construction Equipment – enables us to exceed customer expectations while delivering impeccable sales, rentals and customer service.”
Alta entered the construction equipment business in 2010 to compliment its industrial equipment business, and was able to utilise a customer base to generate cross-selling opportunities. Last year's expansion into Central and Northern Illinois helped boost Volvo CE's market share in the Midwest.
Stephen Roy, president of sales region Americas at Volvo CE, says: “If there are two words to describe the 2018 Volvo CE Dealer of the Year, they are: ‘can do.’ Alta Equipment’s team has demonstrated an incredible capacity to solve challenges and to deliver a superior customer experience. They are fantastic partners who help us on our mission in building the world we want to live in."
