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Cemex launches Cemex Go fully digital customer integration platform

Cemex is launching Cemex Go, which it says is a first-of-its-kind, fully digital customer integration platform. Cemex Go is a multi-device offering that provides a seamless experience for order placement, live tracking of shipments, and managing invoices and payments for Cemex’s main products, including bagged and bulk cement, ready-mix concrete, aggregates, and multi-products. It is said to deliver real-time, detailed information that customers need to get more done in less time, enabling them to have mor
November 7, 2017 Read time: 2 mins

643 Cemex is launching Cemex Go, which it says is a first-of-its-kind, fully digital customer integration platform.

Cemex Go is a multi-device offering that provides a seamless experience for order placement, live tracking of shipments, and managing invoices and payments for Cemex’s main products, including bagged and bulk cement, ready-mix concrete, aggregates, and multi-products.

It is said to deliver real-time, detailed information that customers need to get more done in less time, enabling them to have more control over their businesses.

“Today’s launch is the culmination of the first step of this strategic initiative and the hard work of many people throughout our organization,”says Fernando A. Gonzalez, CEO of Cemex.

“It also is a testament to our customer-centric mindset and relentless focus on continuous innovation and improvement. Cemex Go creates an experience for our customers that is superior to anything that has been provided in the past and is the only platform of its kind currently offered in our industry

“Cemex Go moves us closer to our customers by being faster, more transparent, and more efficient, which will enable greater productivity and open up new growth opportunities for our customers and for us. Cemex Go places the power to succeed in today’s fast-paced and dynamic market in the hands of our customers.”

In November 2017, Cemex Go will start to roll out in the United States and Mexico. The deployment in the rest of Cemex’s geographies will take place over the course of 2018.

Cemex is undertaking its digital transformation with the support of its long-time partners, IBM and NEORIS.

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