Building materials giant
The CEMEX Go solution automates order-to-cash workflows, enabling CEMEX customers to purchase products, track deliveries and manage orders in real-time.
CEMEX claims that the platform transforms the role of company salesforces, allowing them to dedicate more time to better serve customers.
CEMEX CEO Fernando Gonzalez said: “CEMEX Go has proven itself as a game changer, an established and essential tool for our customers, accessible anywhere, any time to help them run their businesses with increased efficiency.
“And we will not stop here. We are still only in the initial stages of an ongoing digital transformation within CEMEX to provide customers with an unparalleled omnichannel experience and to reinvent the building materials industry from the ground up. We will continue evolving CEMEX Go in order to keep enhancing the service we provide to our customers.”
CEMEX Go is now available in 21 countries and is used by 96% of the company’s total recurring customers.
Around 45% of CEMEX’s total global sales are processed through the platform, and over 500,000 payments and 1.5 million deliveries are completed through CEMEX Go on an annualised basis.
CEMEX Go is a transformative, state-of-the-art digital solution that automates order-to-cash workflows, enabling CEMEX’s customers to purchase products, track deliveries and manage orders seamlessly in real time. The platform creates a superior customer experience to anything that has been offered in the past and is the only platform of its kind in the global building materials industry. In addition, CEMEX Go keeps transforming the role of the company’s salesforce, allowing them to dedicate more time to better serve customers.
